> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wingbase.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Change your password

> How to change or reset your Wingbase password.

You use the same Wingbase email address and password in the app and the School Portal.

If you were given a temporary password when your account was set up, we recommend changing it after your first login.

There are a few ways to change or reset your password.

## Change your password in the app

If you’re already signed in, you can change your password directly in the Wingbase app.

On iPhone, open **More**, then **Account** and your profile. Select **Change Password**.

On iPad, open **Account** from the side menu, then your profile. Select **Change Password**.

Enter your current password, then choose and confirm your new password.

## Reset your password from the School Portal

From the School Portal login page, select **Forgot password?**

You can also go directly to [app.wingbase.co.uk/reset-password](https://app.wingbase.co.uk/reset-password).

Enter the email address you use for Wingbase and we’ll send you an email to set a new password.

The email is valid for one hour. If it expires, simply request another one.

## Reset your password from the app

On iPhone or iPad, select **Forgot password** from the Wingbase sign-in screen.

Enter the email address you use for Wingbase and select **Send**.

We’ll send you an email to set a new password.

The email is valid for one hour. If it expires, simply request another one.

## Reset a team member’s password

Admins can send a password reset email to a team member from the Wingbase app.

On iPhone, open **More**, then **Settings** and **Team**.

On iPad, open **Settings** from the side menu, then **Team**.

Choose the team member and select **Reset Password**. Wingbase will send them an email to set a new password.

The email is valid for one hour. If it expires, an admin can send another one.