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You use the same Wingbase email address and password in the app and the School Portal. If you were given a temporary password when your account was set up, we recommend changing it after your first login. There are a few ways to change or reset your password.

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Change your password in the app

If you’re already signed in, you can change your password directly in the Wingbase app. On iPhone, open More, then Account and your profile. Select Change Password. On iPad, open Account from the side menu, then your profile. Select Change Password. Enter your current password, then choose and confirm your new password.

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Reset your password from the School Portal

From the School Portal login page, select Forgot password? You can also go directly to app.wingbase.co.uk/reset-password. Enter the email address you use for Wingbase and we’ll send you an email to set a new password. The email is valid for one hour. If it expires, simply request another one.

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Reset your password from the app

On iPhone or iPad, select Forgot password from the Wingbase sign-in screen. Enter the email address you use for Wingbase and select Send. We’ll send you an email to set a new password. The email is valid for one hour. If it expires, simply request another one.

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Reset a team member’s password

Admins can send a password reset email to a team member from the Wingbase app. On iPhone, open More, then Settings and Team. On iPad, open Settings from the side menu, then Team. Choose the team member and select Reset Password. Wingbase will send them an email to set a new password. The email is valid for one hour. If it expires, an admin can send another one.