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We’ll help you set up the core information your school needs before you start using Wingbase. During onboarding, we’ll provide a School Import Template to help organise this information. If you already have some of it in another spreadsheet or system, you can provide that instead and we’ll review it with you.

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School profile

We can set up your school profile with the main information about your organisation, including:
  • School name
  • Home base airport
  • Contact information
  • Address
  • Website
  • Primary contact
The primary contact is the main person we’ll stay in touch with during onboarding, migration and after your school goes live.

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Team

We can bring across the team members who need to use Wingbase, including instructors, operations staff and administrators. For each team member, we can set up:
  • Name and email
  • Active or inactive status
  • Admin access
  • Whether they can be booked
This means your team can be ready with the right access and booking settings when your Wingbase account goes live.

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Working hours

If your team has regular working hours, we can set these up as part of the migration. Working hours can be different for each day of the week, and a team member can have more than one period of availability during the same day. Wingbase uses working hours to show when team members are available for bookings on the schedule. If someone doesn’t have regular working hours, you don’t need to provide them.

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Time off

We can also bring across known periods when team members are unavailable. Time off can include:
  • Holiday
  • Sick leave
  • Personal time
  • Other time off
Time off can cover part of a day, a full day or multiple days and is reflected on the schedule so your team can see when someone isn’t available for bookings.

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Spaces

Spaces are the rooms and simulators your school uses for bookings. These might include:
  • Ground school rooms
  • Briefing rooms
  • Meeting rooms
  • Flight simulators
  • Other bookable spaces
Each space can appear on the schedule, be used for bookings and have its availability tracked alongside your aircraft and team.

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Notifications

We can also set up which email notifications your school wants Wingbase to send. These can include:
  • Booking confirmations
  • Booking updates
  • Booking reminders
  • Booking cancellations
  • Document reminders
  • Aircraft maintenance reminders
We’ll review these settings with you during onboarding so they match how your school wants to communicate with students and the team.

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What happens next?

Once you’ve shared your school information with us, we’ll review it and get in touch if anything needs clarification. We’ll then use it to prepare your school, team and resources in Wingbase before you review the account.